Request for financial assistance

We understand this is a difficult time and want to reassure you that your financial wellbeing is a top priority.

So that we can consider your request, we need to ask you quite a few questions and they will take around 30-45 minutes to complete. You won't be able to save this form once you start, so please check the list below for any information you'll need on hand. Once you have submitted the application for financial assistance, we will come back to you as soon as we can.


informative checks

Before you get started

It's helpful to have the following information handy:

  • The types of products you need assistance with and their account numbers
  • Details of any credit cards or loans you have with other financial institutions
  • Current income and expense information
  • If you're a business owner, your business ACN or ABN and current net profit, income and expenses
  • For joint loans or accounts, joint loan or account holder details including personal and financial information (such as income and expenses)

 

So we can direct you to the right application form, can you please tell us about any business lending you have with ANZ.

Do you have business lending with ANZ?
Do you have an active ABN number for your business?
Do you rely on the revenue your business generates to make payments to ANZ?

Step current/total - Your business details

Please include area code where applicable

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Step current/total - Your details

Please include area code where applicable

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Step current/total - YOUR ADDRESS INFORMATION

Is the account you're requiring assistance on in joint names?
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Step current/total - Customer 2 Details

Please include area code where applicable

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Step current/total - Customer 2 address information

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Step current/total - Officer personal details

An 'officer' is a person involved in the governance and control of the business including a director, trustee, sole trader or partner

Please include area code where applicable

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Step current/total - Officer address details

An 'officer' is a person involved in the governance and control of the business including a director, trustee, sole trader or partner

Add another officer?
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Step current/total - Officer 2 personal details

An 'officer' is a person involved in the governance and control of the business including a director, trustee, sole trader or partner

Please include area code where applicable

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Step current/total - Officer 2 address details

An 'officer' is a person involved in the governance and control of the business including a director, trustee, sole trader or partner

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Step current/total - Reason(s) for seeking financial assistance

Nominate key reasons for seeking financial assistance: 

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Step current/total - Your accounts

What accounts are you seeking financial assistance for?
For the account/s you have selected above, can you maintain your current minimum contractual repayments?
For the account/s you have selected above can you maintain a partial repayment?
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Step current/total - Business financials

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If you’re happy with the information you've provided above, click submit to send us your request for financial assistance for your business after completing the captcha below.

By submitting this form you confirm that you are authorised to complete this application on behalf of your business and that the information provided is correct and accurate, and that you and the business consent to its use by ANZ for the purpose of this request.

ANZ uses the personal information that you provide here to assist you with your request.

ANZ's Privacy Policy explains how ANZ handles personal information and explains how you may access and seek correction of the information ANZ holds about you or raise a concern about how ANZ has handled your information.

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Step current/total - Other financial institutions

Do you have any loans or credit cards with other lenders?
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$
Is this a joint loan or account?
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Step current/total - Your income

If you have more than one income source, please list these separately.
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Step current/total - Customer 2 Income

If you have more than one income source, please list these separately.
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Step current/total - Your expenses

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$
$
$
$
$
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$
$
$
$
$
$
$
$
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If you’re happy with the information you've provided above, click submit to send us your request for financial assistance after completing the captcha below.

By submitting this form you confirm that the information provided is correct and accurate and that you consent to its use by ANZ for the purpose of this request.

ANZ uses the personal information that you provide here to assist you with your request.

ANZ's Privacy Policy explains how ANZ handles personal information and explains how you may access and seek correction of the information ANZ holds about you or raise a concern about how ANZ has handled your information.

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© Australia and New Zealand Banking Group Limited (ANZ) 2020 ABN 11 005 357 522.